Battery Replacement Service

By submitting the form below you request a Battery Replacement for your SaddleClip.

Please read carefully, fill out the form and send your SaddleClip to:

Equestic BRS
Rondveld 21
5845EP Sint Anthonis
The Netherlands

** Please include a note with your BRS number in the shipment **

After receiving your SaddleClip we will first test and analyse your SaddleClip.

When confirmed that it really is your Battery that needs replacement we will replace your battery and you’ll get a full year warranty on your new battery. 

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In order to replace your battery, a small puncture will be made on the side of your SaddleClip. This little puncture (0.5mm) does not affect the quality of your SaddleClip. It has no effect on the structural integrity and your SaddleClip will remain waterproof.

If the analysis shows that there is another problem that won’t be resolved by replacing your battery, we will contact you before we take any action.

Possible resolutions after analysis and related costs

(only applicable when outside of warranty period, within warranty it will be free of charge)

Description EUR USD GBP
Analysis Free of charge Free of charge Free of charge
Battery Replacement (incl Battery) €15 $18 £14
SaddleClip replacement (New in box) €75 $89 £69

Shipment costs depend on your location and is indicated in the email you received from Customer Service.

After analysis, we’ll send a payment request for payment of the repair costs. We’ll use the email address from the form below. 

Battery Replacement Form

Confirmation for replacing the Battery
  • Please insert the BRS number as you received in the email from customer service
  • Please enter the email address you want us to use for further communications.
  • Your phone number will only be used to call in case we need to discuss your repair with you.
  • Your address will be used for shipment purposes only
  • When did you buy your SaddleClip?
    Date Format: YYYY dash MM dash DD
  • Where did you buy your SaddleClip?
  • Please indicate what you're going to send to us.
  • Please add any additional information you'd like to share with us.
  • This field is for validation purposes and should be left unchanged.