Frequently Asked Questions
Is your question not listed or do you need assistance?
contact our service desk E-mail: email@example.com
How do I use the SaddleClip in my training sessions?
Do I have to carry my mobile phone with me when I’m riding?
Won't my SaddleClip fall off when I’m riding?
What exactly can I do with the SaddleClip?
How do I know if the SaddleClip is working when I’m riding?
Does it matter which side of the saddle I attach my SaddleClip to?
Do I have to subscribe?
No, you don’t have to. The standard app functionality is free for one horse. If you want advanced functionality or more horses you will need to subscribe. Find all Subscription info here
Where can I find a full manual of the SaddleClip and app?
You can download a comprehensive manual here: User Manual (PDF, English)
Who is the SaddleClip intended for?
Does the SaddleClip also work for carriage driving?
Does the SaddleClip also work for Toelt and pace?
Is Bluetooth radiation harmful for my horse?
Does the SaddleClip measure the horse's heart rate?
How many horses can I track with one SaddleClip?
What Warrenty does Equestic offer?
European legal guarantee naturally applies. Legal guarantee means that a product is or must do what you as a consumer can reasonably expect from it. In addition, we offer a one-year factory warranty for normal use (free replacement or repair when defect). If you want to invoke the warranty, send an email to firstname.lastname@example.org describing the problem. We will contact you within a week maximum (but usually the same day).