SaddleClip BuyBack and Recycle Program
Thank you for having invested in an Equestic SaddleClip. But if you don’t have a need for it any longer we have a great offer for you! As a valued user of Equestic, we want to provide you the opportunity of the SaddleClip Buyback Program!
At Equestic, we are committed to reducing waste and promoting sustainability. As part of our efforts, we are offering a buyback program for SaddleClips that are not in need.
We get many requests for refurbished SaddleClips from riders not able to invest in a new one. And we’d like to help them to get the benefits of the SaddleClip as well.
By participating in our buyback program, not only will you get a partial refund for your investment, but you will also be contributing to our sustainability initiatives and you’d be helping in enabling more riders and horses to train responsibly.
So, if you have a SaddleClip that you no longer need or want, we would be happy to purchase it back from you at a fair price depending on its condition.
How to participate?
If you’d like to participate, there’s a few steps to take:
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Take a few good photos so that we can properly assess the condition of your SaddleClip. Please follow the instructions below.
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Send an email to service@equestic.com with the photos you just made.
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You will get an email with the buyback offer based on standardized classifications and pricing offers as indicated below. The offer is conditional, we can confirm it only after we assess the actual condition of your SaddleClip.
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If you accept the offer, you send your SaddleClip to us.
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We will inspect your SaddleClip and send you a confirmation email and ask for your banking information to transfer the buyback amount to you. If the SaddleClip proves to be of a different quality upon visual inspection, we will get in touch to discuss the options.
Photos and Classification
Please take 3 photos of your SaddleClip:
- One from the top
- One from below
- One from the charging port
The images below show how we classify the quality of your SaddleClip.
Grade A
- Little to no scratches on the front and back
- Markings of sticker on the back are readable
- No structural damage to the casing or hinges
- USB charging port intact and LED light switches on or blinks green when connecting the charger
We will offer to buyback at €45. If you also still have the original box in good condition, we will offer you €5 euro extra.
(Select an image to enlarge)
Grade B
- Significant scratches on the front or back and/or damaged EQ logo on the front
- Markings of sticker on the back are readable
- No structural damage to the casing or hinges
- USB charging port intact and LED light switches on or blinks green when connecting the charger
We will offer to buyback at €35. If you also still have the original box in good condition, we will offer you €5 euro extra.
Some examples of Grade B back and front:
Grade C
- Significant scratches on the front or back and/or damaged EQ logo on the front
- Markings on the sticker on the back unreadable
- Some (minor) damage to the casing or hinges
- USB charging port intact and LED light switches on or blinks green when connecting the charger
We will offer to buyback at €25. If you also still have the original box in good condition, we will offer you €5 euro extra.
Some examples of Grade C quality:
Send us an email!
If you want to participate in the buyback program please send an email to service@equestic.com.
- Include the keyword ‘Buyback program’ in the subject of the email
- Confirm that the LED light switches on or blinks green when connecting the charger
- Attach the photos of your SaddleClip
- Don’t hesitate to ask any question you might have on this program.
Thank you on behalf of the environment!